If you have a residential relocation planned for the 2025 calendar year, one item on your to-do list is probably to find a moving and storage company to help you make the move. With so many different movers out there, it can be hard to know what to look for and questions to ask in order to ensure you get to work with the best team in your area.

Capital City Transfer has been a professional moving and storage company in and around Madison for the last 45+ years, and is part of several moving and storage networks dedicated to eradicating mover fraud and helping connect homeowners with legitimate, reliable companies instead. 

Make Sure to Check the Legitimacy of Any Mover

For starters, you want to make sure the moving company you work with is licensed, insured, and bonded, with the last one serving as a way to guarantee the mover will make right on any issues that arise during your household move. The Federal Motor Carrier Safety Administration (FMCSA) provides a relocation checklist that includes questions to ask movers, including topics like:

  • A moving company must have an official US DoT number and be registered with the FMCSA to execute an interstate relocation.
  • Ask a mover about the responsibility they assume for damages that occur to your personal belongings during a move.
  • Inquire about the moving company's dispute settlement program.

Get a Feel for the Type of Reputation a Mover Has Established

Another one of our helpful moving tips is to ask around and look online to see what others have to say about a moving company. This could include the experiences had by previous customers, or affiliations with major moving and storage organizations and companies. 

If a moving company has won several awards for their service, is affiliated with major names in the moving and storage industry and has collected a significant number of 5-star reviews, chances are you can trust the feedback being given to you by professionals and customers alike. Some noteworthy accolades a moving company could have that potential customers could look into include:

  • Accreditation or a Rating with the Better Business Bureau
  • ProMover with the American Trucking Associations Moving and Storage Conference
  • Zero Complaints Against Mover on the FMCSA Website
  • Affiliated with a Major Moving Network Like United Van Lines or Wheaton World Wide Moving

A Moving Company's Experience and Time in Business Matter

While there are some up-and-coming movers with talent and skill, the best moving companies have typically been in business for at least a decade. Time in business doesn't just mean a mover has had ample time to hone their skills and perfect their processes, but it also shows a dedication to a local community and customer base as well. A company that overcharges or provides subpar services wouldn't be able to stay in business in the same community for very long, so a decade or longer as a professional mover speaks at least in part to a higher quality of service.

Capital City Transfer maintains an A+ and accreditation with the BBB for our professionalism, and our agency with Wheaton World Wide Moving helps us to seamlessly relocate our valued customers anywhere around the globe. Whether you have a local or a long-distance move on the 2025 calendar, reach out to Capital City Transfer today for a free estimate on our Madison residential relocation services, and learn more about what we can to make sure you experience a stress-free move!